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CME Session
CME Session
Non-CME Session
Non-CME Session

  • Thursday, Nov 7th
    7:30 AM - 7:45 AM  
    Introduction
    Location: Poinciana 3/4
    Speaker: Brian Hayes
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    7:45 AM - 8:00 AM  
    Building A Practice Strategy: How To Differentiate In A World Of Fierce Competition
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    8:00 AM - 8:15 AM  
    What Are The Most Important Things That Bring A Patient Into The Practice (NON-CME)
    Location: Poinciana 3/4
    Speaker: Tara Leifer
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    8:15 AM - 8:30 AM  
    Sustainable Competitive Advantage: How To Stand Out In A Crowded Space (NON-CME)
    Location: Poinciana 3/4
    Speaker: Brian Hayes
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    8:30 AM - 8:45 AM  
    How To Grow Your Business Inside Out- Change Your Work Culture (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    8:45 AM - 9:00 AM  
    Discussion (NON-CME)
    Location: Poinciana 3/4
    Speaker: Brian Hayes
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    9:00 AM - 9:15 AM  
    Onboarding And Retaining Great Staff (Without Breaking The Bank) (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    9:15 AM - 9:30 AM  
    The Benefits Of Ongoing Staff Training (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    9:30 AM - 9:45 AM  
    A Strategic Approach To Hiring In Your Aesthetic Practice (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    9:45 AM - 10:00 AM  
    Discussion (NON-CME)
    Location: Poinciana 3/4
    Speaker: Josh DeBlasio
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    10:00 AM - 10:30 AM  
    BREAK IN EXHIBIT HALL
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    10:30 AM - 10:45 AM  
    Elevating Patient Care: Implementing VIP Experience And White Glove Service In Your Medical Practice (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    10:45 AM - 11:00 AM  
    How To Improve Patient Experience (AI Edition) (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    11:00 AM - 11:15 AM  
    Patient Experience - Mistakes Made & Easy Fixes (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    11:15 AM - 11:30 AM  
    The Consumerization Of Healthcare (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    11:30 AM - 11:45 AM  
    Discussion (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    11:45 AM - 12:00 PM  
    Video: What Are My Employees Up to While I am in Miami? (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    12:00 PM - 12:30 PM  
    What We Learned Mystery Shopping Your Practice (NON-CME)
    Location: Poinciana 3/4
    Speaker: Dan Grantham
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    12:30 PM - 12:45 PM  
    Why First Impressions Matter (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    12:45 PM - 1:00 PM  
    Discussion (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    1:00 PM - 2:00 PM  
    LUNCH IN EXHIBIT HALL
    Location: Poinciana 3/4
    Speaker: GA C
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    2:00 PM - 2:15 PM  
    What To Include In Your Employee Manual (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    2:15 PM - 2:30 PM  
    Patient Communication: Selling, Managing Angry Patients, And Maintaining Patient Relationships (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    2:30 PM - 2:45 PM  
    Wringing The Cloth Or Expecting The Silver Platter (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    2:45 PM - 3:00 PM  
    From New Lead To Happy Patient - Optimize Your Conversions - 6 Steps To Filling Your Schedule (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    3:00 PM - 3:15 PM  
    It’s Not The Marketing… It’s You! Improving Internal Processes To Increase Conversions And Sales (NON-CME)
    Location: Poinciana 3/4
    Speaker: Vahe Tirakyan
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    3:15 PM - 3:30 PM  
    Discussion (NON-CME)
    Location: Poinciana 3/4
    Speaker: Brian Hayes
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    3:30 PM - 3:45 PM  
    How To Speak To The Generations (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    3:45 PM - 4:00 PM  
    Signature Moves And Why They Make Brands Stand Out In A Crowd (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    4:00 PM - 4:30 PM  
    BREAK IN EXHIBIT HALL
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    4:30 PM - 4:45 PM  
    Improve Team Performance With Effective Communication (NON-CME)
    Location: Poinciana 3/4
    Speaker: Brian Hayes
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    4:45 PM - 5:00 PM  
    Patient Education: The Key To Trust And Treatment Success (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    5:00 PM - 5:10 PM  
    Discussion (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    5:10 PM - 5:25 PM  
    Modern-Day HR Issues (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    5:25 PM - 5:40 PM  
    Psychology Of Working With Gen Z: How The Education System And Covid-19 Changed A Generation And Candidate Pool (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    5:40 PM - 5:55 PM  
    Common HR Issues We See In Our Practice And How We Address Them (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    5:55 PM - 6:10 PM  
    Avoiding HR Issues By Making The Right Hires (NON-CME)
    Location: Poinciana 3/4
    Speaker: Josh DeBlasio
    Practice Enhancement and Performance
  • Thursday, Nov 7th
    6:10 PM - 6:20 PM  
    Discussion (NON-CME)
    Location: Poinciana 3/4
    Speaker: Josh DeBlasio
    Practice Enhancement and Performance
  • Friday, Nov 8th
    7:30 AM - 7:45 AM  
    10 Tips For Building A Loyal Aesthetic Patient Following (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    7:45 AM - 8:00 AM  
    Nurturing Patient Loyalty (NON-CME)
    Location: Poinciana 3/4
    Speaker: Tami Vileta
    Practice Enhancement and Performance
  • Friday, Nov 8th
    8:00 AM - 8:15 AM  
    Email Marketing: Make It Work, Make It Repeatable, Make It Worth It! (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    8:15 AM - 8:30 AM  
    Following Up On Follow Ups - How To Contact 300+ Patients Per Week Per PCC (NON-CME)
    Location: Poinciana 3/4
    Speaker: Dan Grantham
    Practice Enhancement and Performance
  • Friday, Nov 8th
    8:30 AM - 8:45 AM  
    Video Content Strategies That Drive Patient Engagement and Loyalty (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    8:45 AM - 9:00 AM  
    Discussion (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    9:00 AM - 9:15 AM  
    Copy & Paste Marketing: Why It Won’t Cut It Anymore (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    9:15 AM - 9:30 AM  
    How To Attract The Right Client For Your Practice (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    9:30 AM - 9:45 AM  
    Social Media Advertising - 5 Ways To Dominate (NON-CME)
    Location: Poinciana 3/4
    Speaker: Sam Peek
    Practice Enhancement and Performance
  • Friday, Nov 8th
    9:45 AM - 10:00 AM  
    Discussion (NON-CME)
    Location: Poinciana 3/4
    Speaker: Sam Peek
    Practice Enhancement and Performance
  • Friday, Nov 8th
    10:00 AM - 10:30 AM  
    BREAK IN EXHIBIT HALL
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    10:30 AM - 10:45 AM  
    5 "Not Very Talked About Practices" Of Most High-Performing Aesthetic Practices (NON-CME)
    Location: Poinciana 3/4
    Speaker: Vahe Tirakyan
    Practice Enhancement and Performance
  • Friday, Nov 8th
    10:45 AM - 11:00 AM  
    Good To Great: 10 Tips Learned From The Best Run Cosmetic Practices (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    11:00 AM - 11:15 AM  
    From 2M to 12M in 3 Years - The Financial And Operational Tactics To Grow And Scale Your Practice (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    11:15 AM - 11:30 AM  
    5 Ways To Effectively Grow Your Practice (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    11:30 AM - 11:45 AM  
    Discussion (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    11:45 AM - 12:10 PM  
    The Unhappy Patient - How To Achieve The Best Outcome (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    12:10 PM - 12:30 PM  
    What Is A Conditions Of Treatment Agreement And Why Are We Recommending This (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    12:30 PM - 12:45 PM  
    Dealing With A Dissatisfied Patient (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    12:45 PM - 1:00 PM  
    Discussion (NON-CME)
    Location: Poinciana 3/4
    Speaker: Brian Hayes
    Practice Enhancement and Performance
  • Friday, Nov 8th
    1:00 PM - 2:00 PM  
    LUNCH IN EXHIBIT HALL
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    2:00 PM - 2:20 PM  
    How To Address Good And Bad Reviews (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    2:20 PM - 2:45 PM  
    Responding To Negative Reviews (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    2:45 PM - 3:05 PM  
    Discussion (NON-CME)
    Location: Poinciana 3/4
    Speaker: Brian Hayes
    Practice Enhancement and Performance
  • Friday, Nov 8th
    3:05 PM - 3:25 PM  
    Launching New Products Treatments And Services (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    3:25 PM - 3:45 PM  
    Adding A Medically Managed Weight Loss Program To Your Aesthetic Practice (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    3:45 PM - 4:00 PM  
    Success With A Recurring Revenue Model (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    4:00 PM - 4:30 PM  
    BREAK IN EXHIBIT HALL
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    4:30 PM - 5:15 PM  
    Panel: The Role Of Advanced Healthcare Providers In The Best Aesthetic Practices (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    5:15 PM - 5:30 PM  
    Mastering Your Medical Marketing Budget (NON-CME)
    Location: Poinciana 3/4
    Speaker: Vahe Tirakyan
    Practice Enhancement and Performance
  • Friday, Nov 8th
    5:30 PM - 5:45 PM  
    Video And YouTube Marketing (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    5:45 PM - 6:00 PM  
    Sales And Marketing: It Pays To Play Doubles, Not Compete (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    6:00 PM - 6:15 PM  
    Top 10 Tips For… Making Drip Campaigns The Easiest Marketing Tool In Your Practice (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Friday, Nov 8th
    6:15 PM - 6:30 PM  
    Discussion (NON-CME)
    Location: Poinciana 3/4
    Speaker: Brian Hayes
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    7:30 AM - 7:45 AM  
    Financial Fundamentals For An Aesthetic Practice (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    7:45 AM - 8:00 AM  
    Where Is Your Money Going? How To Increase Cash Flow In Your Practice (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    8:00 AM - 8:15 AM  
    Comparing KPIs: Unraveling Key Performance Indicators For Evaluating Profitability In Plastic Surgery Practices Versus Medical Spas (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    8:15 AM - 8:30 AM  
    Solving Practice Challenges Through Numbers: A Practice Manager’s Approach to Enhancing Efficiency & Profitability (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    8:30 AM - 8:45 AM  
    Discussion (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    8:45 AM - 9:00 AM  
    Exploring The Spectrum Of Social Media: A Comparative Multi-Generational Review Of Social Engagement (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    9:00 AM - 9:15 AM  
    Social Media - Insourcing Vs. Outsourcing...The Wrong Question, So What Is The Right One? (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    9:15 AM - 9:30 AM  
    Micro-Influencers, Macro Impact: Harnessing The Power Of Your Aesthetic Influence (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    9:30 AM - 9:45 AM  
    Ageless Engagement: Navigating Social Media Marketing Across Generations (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    9:45 AM - 10:00 AM  
    Discussion (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    10:00 AM - 10:30 AM  
    BREAK IN EXHIBIT HALL
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    10:30 AM - 10:45 AM  
    Social Media Marketing--It's a Double-Edged Sword (NON-CME)
    Location: Poinciana 3/4
    Speaker: Rayn Asaria
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    10:45 AM - 11:00 AM  
    5 Tips To Find Superstar Patient Coordinators (NON-CME)
    Location: Poinciana 3/4
    Speaker: Ed Syring
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    11:00 AM - 11:15 AM  
    Give Your Patient Care Coordinator The Tools To Increase Conversions (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    11:15 AM - 11:30 AM  
    The Role And Importance Of A Patient Care Coordinator (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    11:30 AM - 11:45 AM  
    Recruiting, Hiring & Performance Management - Creating And Maintaining The A Team! (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    11:45 AM - 12:00 PM  
    Creating A Five-Star Administrative And Sales Team (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    12:00 PM - 12:15 PM  
    Divide To Conquer: Using Targeted Sales Staff To Increase Consultations And Conversions (NON-CME)
    Location: Poinciana 3/4
    Speaker: April White
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    12:15 PM - 12:30 PM  
    Overcoming Price Objections: A Process For Maintaining Your Procedure Pricing And Converting High-Quality Patients (NON-CME)
    Location: Poinciana 3/4
    Speaker: Brian Hayes
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    12:30 PM - 12:45 PM  
    Elevate Your Sales Game: It's Time To Talk Value, Not Price (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    12:45 PM - 1:00 PM  
    Doubling Booking Ratios in 2024 (NON-CME)
    Location: Poinciana 3/4
    Speaker: Ed Syring
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    1:00 PM - 2:00 PM  
    LUNCH IN EXHIBIT HALL
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    2:00 PM - 2:15 PM  
    Let’s Talk About Reducing Costs (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    2:15 PM - 2:30 PM  
    Optimizing Your Finances: Uncover Savings Opportunities In The Income Statement (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    2:30 PM - 2:45 PM  
    What's Costing You In Your Practice (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    2:45 PM - 3:00 PM  
    Discussion (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    3:00 PM - 3:15 PM  
    AI Trends And How They May Drive Change In The Aesthetic Practice (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    3:15 PM - 3:30 PM  
    The Financial Secrets That The Most Profitable Practice Owners Don't Want You To Know (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    3:30 PM - 3:45 PM  
    The Holistic Trinity Of Patient Care (NON-CME)
    Location: Poinciana 3/4
    Speaker: Laura Alexis
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    3:45 PM - 4:00 PM  
    Big Data: Using Numbers Instead Of Intuition To Guide Your Marketing Decisions (NON-CME)
    Location: Poinciana 3/4
    Speaker: April White
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    4:00 PM - 4:15 PM  
    Pricing Procedures For Success: Factors TO Consider To Benefit Your Patients And Your Practice (NON-CME)
    Location: Poinciana 3/4
    Speaker: Josh DeBlasio
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    4:30 PM - 4:45 PM  
    From Camera Shy To Camera Confident: A Guide To Effective Video Content Creation (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance
  • Saturday, Nov 9th
    5:00 PM - 6:00 PM  
    Panel: Challenges Of Onboarding And Major Obstacles Practices Face In 2024-2026 (NON-CME)
    Location: Poinciana 3/4
    Practice Enhancement and Performance